Your Friendly Neighbourhood
APPLE ASSISTANT

In person support at your Home or Office
— In Edinburgh

Common Solved Challenges

  • Transferring to a new Mac / iPhone / iPad / Watch

  • Advice on new & used Apple products

  • iCloud syncing & backup headaches

  • Security, privacy, parental controls

  • Photos, files, and device sync

  • Wi‑Fi, printer & AirPlay woes

Why Choose James?

  • Patient, Plain‑English Coaching — learn at your pace while problems get solved.

  • On‑Site Convenience — James comes to homes, offices, cafés — wherever your devices live.

  • Apple Software Assistant — setups, syncing, security, and workflow training for macOS, iOS & iPadOS.

How It Works

Book an initial site visit
Via e-Mail (above) or Form (below)

James comes to You
At your desk, with your Apple devices, ready to listen & assist

Fix + Teach
Issues solved + skills shared

Ongoing Help
Subscription Options

Pricing Plans

£50/hr

Pay as you go

Start Here
• On-Site Apple Assistant Visit(s)
(or remotely online)
Billed per visit

£40/mo

Household Plan

Ongoing Maintenance
• Priority response w/in 24hrs
• 1 on‑site visit (60 min) each month
• 3 phone/video “quick question” (15‑min)
• Covers up to 5 Apple devices

£30/user/mo

Business Plan

For Small Businesses
• Pooled on‑site allowance
• Supportive remote “quick questions”
• Covers 2 Apple devices per user
(Min 6 Users)

What Clients Are Saying

  • I am so grateful to James as my Apple Assistant. He is really knowledgable, patient & friendly, and explains everything really clearly. There doesn’t seem to be anything he can’t handle.

    – Sarah, Edinburgh

  • James has been a great find, offering expert, clear, step by step guidance, all with a broad smile. Love his energy and can highly recommend.

    – Pete Yeo, Devon

  • James is such a kind, easy-to-work-with, fair and knowledgeable person in Apple software. He gave me all the information and support I needed for the MacBook.

    — Dèbora Nogueira, Edinburgh

  • James is patient and responsive to my Apple needs, always offering supportive hints & solutions to my barriers. Technology is becoming so complicated, and James guides us through the challenges making us feel like we are learning as we progress, even though we hardly understand all this tech.

    – David Mead, Forres

  • James saved my life. My mac wasn't working at all and I had a deadline comign up. I was in panic! He arrived at my house and fixed everything in less than 2 hours. Such a super star!

    – Laura Walter, Edinburgh

  • Recently used Apple Assistant to set up all my apple devices. James was extremely helpful, I have learned more in 3 hours than I have in the last 10 years of using Apple!

    – Patrick, Edinburgh

FAQs

  • No — James assists with software & training only, but he can recommend options or an Apple‑authorised repair shops.

  • As your personal Apple Assistant, I offer patient, supportive, hands-on care to address and resolve your specific Apple needs – this is why I come to you, in the comfort of your home or office, where you need it most, with your devices in your own hands.

  • This happens often. I can help! Once I see your devices, we can make a plan, together.

  • Each on‑site visit covers 60 minutes. And we can discuss your ongoing needs, based on £50/hr.

  • James offers in person, as well as remote on-line sessions anywhere. Travel farther afield from Ediburgh may be arranged—just ask! :)

Contact James
Your Friendly Neibourhood
APPLE ASSISTANT

I know technology can feel complicated. That’s why I provide patient & supportive Apple Assistance, while allowing you to learn at your own pace, with your own iDevices, in your own hands.